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Last Updated: 27th November 2023

Protecting your privacy and the confidentiality of your personal information is very important to us. This Privacy Policy explains why we collect personal information and how we collect, use, disclose, store, and protect your personal information. It also explains how you can access, correct, update, or delete any personal information provided to us or make a complaint if you have concerns.

We comply with all applicable privacy principles and laws that regulate how we collect, use, and protect your personal information. This Privacy Policy may change from time to time and is available on our website.

This Privacy Policy applies to Peter Jackson (ABN 60 065 293 389) and all of its related entities and brands in Australia (referred to in this document as "we," "us," or "our").

What Is Personal Information?
Personal information is any information about an identifiable individual and so includes any information that can be used to identify you, such as your name, gender, date of birth, address, telephone number, or email address.
What Personal Information Do We Collect?

We may collect personal information, including your name, gender, date of birth, address, telephone number, and email. Information about your computer hardware and software is also automatically collected by us when you use our website. This information can include your IP address, browser type, access times, and/or referring website addresses. This information is used by us for the operation of the website and the services offered on the website and to maintain the quality of the services offered on the website.

We do not collect your financial information or retain credit card numbers used to purchase products or services, as this information is collected by a financial institution that has its own privacy policy. If you receive a request to provide sensitive personal information (such as credit card details) in an email, do not provide this information because the request may be fraudulent. You can help us identify attempts at fraud - if anything suspicious occurs, please contact our Privacy Officer.

Why Do We Collect Your Personal Information?

We may collect your personal information when required by law, but generally, we collect personal information from you (or about you) to allow us to:

  • Supply you with tailored products, services, or offers that may benefit you;
  • Better communicate with you;
  • Improve your experience with us;
  • For re-marketing, traffic, demographics, and interest reporting purposes (see more about cookies below); and
  • Notify you about our new products and services, discounts, promotions, or upcoming events; and

Personal information collected or received by us will only be used for the stated purpose for which it was provided.

When And How Do We Collect Your Personal Information?

We collect most personal information directly from you when you consent to communications from us. Your consent may be express (e.g. you agree to the use of your information by ticking a box) or implied by an action you take or do not take (i.e. because you have agreed to terms and conditions that contain information about the use or disclosure of your information). You provide us your information when you purchase (or inquire to purchase) products or services from us, you ask to find out more about our products or services, you apply to work with us, you participate in our competitions, you make a refund, return or other claim, you use our website(s) or other applications, you deal with us on the phone, you write to us, or when you visit one of our stores.

We may also collect information about how you use our website(s) or applications to help us better serve you. For example, we may do this when you click on a link from our website(s) or visit a website that displays our advertisements. This information is derived from cookies that identify the computer you used to access our website(s) or applications, and the cookies collect your server address; your top-level domain name (for example .com, .nz, .gov, .au, .net, .edu, etc.); the time and date of your visit to the website; the pages and documents you have accessed or viewed and the type of browser you are using. When we use cookies and other tracking technologies to collect your personal and non-personally identifiable information, we are collecting this information to: better understand your browsing and purchasing behavior; analyze and track website usage data; determine the popularity of certain content; deliver advertising and content targeted to your interest on our website; better understand your online activity; improve our website and your online experience; count the number of visits; and for other legitimate internal business purposes (together "re-marketing, traffic, demographics, and interest reporting purposes").

We have engaged Google to provide advertisements on our behalf and to provide analytics services. Google may use cookies and other tracking technologies to collect non-personally identifiable information for re-marketing, traffic, demographics, and interest reporting purposes via Google advertising cookies and anonymous identifiers. If you have consented ("opted-in") in accordance with privacy principles, your personal information may be merged with non-personally identifiable information collected through any Google advertising product or feature to be used by us for re-marketing, traffic, demographics, and interest reporting purposes.

What Happens If There's A Data Breach?
If we become aware of a data security breach, we will notify you and any applicable regulatory authority as required by law.
Consent for Marketing Communications
You can unsubscribe from marketing communications at any time via the unsubscribe link in the footer of our emails.
Reiteration of Privacy Officer Contact Details

If you have any questions about our Privacy Policy or wish to contact our Privacy Officer, please use the following details:

Chat/Webform: Via our Help Centre

Mail: The Privacy Officer, Peter Jackson Pty Ltd, 50 Hoddle St, Collingwood, VIC 3066