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  • Custom Men's Suiting | Peter Jackson Menswear - Melbourne - Sydney - Brisbane - Adelaide

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Our passion Your style

Whether you’re looking to elevate your work wear or simply have the desire to design something truly unique; the made-to-measure experience is your opportunity to fulfil all your sartorial aspirations. Combining artisanal craft with complete creative freedom, each suit becomes a finely tailored extension of the man that wears it, reflecting his tastes for quality and style.

Peter Jackson’s made-to-measure experience embodies our passion for fine tailoring and our belief that every man deserves the best.

BOOK AN APPOINTMENT



THE SUIT

40 Styles TO
CHOOSE FROM
CHOOSE YOUR
LAPELS
single OR
double breast

70+ FABRICS
BY MARZOTTO
5 WEEK
DELIVERY
CUSTOM STITCHING
AND LINING
HOW IT WORKS

With up to 70+ fabrics developed with Marzotto to choose from and 30 styles to customise, our made to measure experience gives you the freedom to create a suit that speaks to you and your sense of personal style. We give you the opportunity to customise every aspect of your suit to make it truly unique, from fabric to lapels to cuff and lining all the way down to the buttons.

From design to delivery, your suit will take 5 weeks to ensure that it meets our high standards and reflects your complete vision.

Priced from $799 - $999
1
MEETING OF THE MINDS

Creating a made to measure suit is one of the most personalised shopping experiences a man can achieve, which is why we believe that it should be done face-to-face.

The design consultation is arguably the most important part of our made to measure experience. During your first session your individual tailor will guide you through our program, discussing all the options available for creating your uniquely tailored garment.

After you have been measured and your selections are made, a design template is created.

Your Made to Measure experience first starts with a meeting. It is here that one of our specialists will help guide you through our program, customising and creating a design blueprint unique to you.

2
CHOOSE YOUR STYLE

The made-to-measure experience is about creating a suit the speaks to you and your sense of personal style. It all begins with the selection of the block; the core frame from which your suit will be built around.

Your choice here will govern the overall shape of your suit, with a wide array of possibilities in both double and single breasted cuts.

Feeling comfortable in the style of your suit is just as important as the size and fit.

Selecting from our style guide, you’ll be able to completely customise your suit, building up from several core looks.

3
SELECT YOUR FABRIC

Arguably the most important and personal step of the made-to-measure experience is selecting the fabric of your suit. Partnered with Marzotto, one of the most prestigious mills in Italy. You can select from a diverse range of 70+ fabrics, milled from the purest Australian Merino wool.

Selecting your fabric is an integral of creating an individualised garment, which is why we offer a diverse selection of patterns and colours, all sourced from the prestigious Marzotto mill in Italy.

4
PERSONALISATION

Customisation is the bedrock of our Made to Measure experience. Once you’ve selected the suit style and fabric you’ll be able to completely alter every aspect of your garment. Tweak and modify the form and fit of the arm, pant or chest Nothing is off limits, introduce new elements like patch, flap or jet pockets, adjust their angle and size or remove them entirely, From lapels to cuff, the potential for personalisation is limitless.

We want you to create the garment of your dreams, whether it’s a classic double breast with a bold Pin Stripes tor a street style inspired minimalist black suit.

The Made to Measure program gives you the unique opportunity to take creative control over every aspect of the garment. From lapel to lining, you’ll have the option to tweak or modify or remove as you see fit.

5
FINAL FITTING

Our made to measure program is the purest extension of our passion for truly tailored garments. To ensure the complete satisfaction with the fit and feel of your garment, we organise a final consultation. Not only does this give us the opportunity to make any final adjustments, should the need arise, but also ensures that you walk out our doors with a garment of unparalleled comfort and individuality.

Made to measure is about getting the perfect fit for you. After your garment is constructed and return to our store, you will be called in for a final fitting to ensure complete sartorial satisfaction.

SCHEDULE AN APPOINTMENT

Our Made to Measure experience is tailored around you, from the choice of fabric and fit to the where and when of your first appointment. Book now to secure your spot with one of our Made to measure specialists and begin your Made to Measure experience.

BOOK YOUR FITTING

Customer Service

About Us

  • Our story
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  • Mills & production
  • Sustainability

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SHIPPING & RETURNS POLICY

 

 

Online Shipping

 

We will always aim to deliver online orders within the allotted time frame from dispatch to shipping, however we cannot promise an exact date of delivery at the time of purchase.

 

We shall always aim to inform our customers if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of a late delivery. 

 

Before you confirm your order, please double check the shipping details as we are unable to make changes once your order has been processed online. 



 

Confirmation


Once your order is processed you will receive a confirmation email. This will be received by COB on the date of purchase. If your order is placed outside of standard operating hours (weekends, public holiday or after standard operating hours), the confirmation email will be delivered by COB the following business day.

 

The confirmation email will only confirm the that your order has been processed and will not include an estimated time of delivery or a tracking number. A tracking number will only be received at the time of dispatch.


 

 

Dispatch


Dispatch refers to when your garments leave our Distribution Centre. On the day of dispatch, you will receive an email confirming that your order has left our Distributions Centre. This email will contain your Australia Post Tracking Number, which can be used on the Australia Post Website. 


• Orders can take between 3 – 5 business days to be dispatched.


• Orders are not dispatched over the weekend or Victorian public holidays.


• During heavy trading periods, there are times where we may need to source your garment order from stores across our network, which will delay dispatch. In this case our Customer Care team will contact you via email to inform you of the expected delay.


• You will receive an email at 5pm EST on the day your order has been dispatched.


• All orders are dispatched from our Victorian Head office, Abbotsford, Melbourne.

 


 

Standard shipping - $10

 

Once your order is dispatched, we hand your parcel over to Australia Post for delivery. After handover, we are not able to take responsibility for any additional delays or damages done to your order in transit.

 

Please find below the estimated delivery time frames for Australia Post:


• Melbourne Metro – expect delivery 1-3 Business Days from Dispatch. 


• All other capital cities – delivery is between 3-5 Business Days from Dispatch.


• Regional Australia – allow a little longer, 5-7 Business Days from Dispatch.



Standard shipping - Free

 

For orders over $100 within Australia, complimentary Standard Shipping will be included via Australia Post. Once your order is dispatched, we hand your parcel over to Australia Post for delivery. After handover, we are not able to take responsibility for any additional delays or damages done to your order in transit.

 

Please find below the estimated delivery time frames for Australia Post:


• Melbourne Metro – expect delivery 1-3 Business Days from Dispatch. 


• All other capital cities – delivery is between 3-5 Business Days from Dispatch.


• Regional Australia – allow a little longer, 5-7 Business Days from Dispatch.




Express shipping - $15

 

For orders under $200, a $15 Express Shipping fee will be charged. Once your order is dispatched, we hand your parcel over to Australia Post for delivery. After handover, we are not able to take responsibility for any additional delays or damages done to your order in transit.

 

Please find below the estimated delivery time frames for Express Post:


• Metroplitan Cities (Australia) - Guaranteed 1-2 Business Days from Dispatch.


• Regional Australia –  3-4 Business Days from Dispatch.


 


Express Shipping - Free

 

For orders over $200 within Australia, complimentary Express Shipping will be included via Australia Post. Once your order is dispatched, we hand your parcel over to Australia Post for delivery. After handover, we are not able to take responsibility for any additional delays or damages done to your order in transit.

 

Please find below the estimated delivery time frames for Express Post:


• Metropolitan Cities (Australia) - Guaranteed 1-2 Business Days from Dispatch.


• Regional Australia –  3-4 Business Days from Dispatch.

 



International shipping - $30

 

We currently ship internationally to New Zealand only.

 

A customer care representative will contact you via phone or email to process this additional charge.

 

PLEASE NOTE: THE ONLINE CHECKOUT WILL PROCESS VIA AUSTRALIA POST ECONOMY AIR FREE SHIPPING. THIS WILL BE CHARGED AT $30.00 AUD.


• All New Zealand – expected delivery 7-10 business days from dispatch.


• Orders in AUD which are equivalent to NZ$200 shipped to New Zealand may incur GST, customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorised service provider. Peter Jackson Pty Ltd. is not responsible for and will not reimburse any of these charge and duties.


• Customs charges and duties are the responsibility of the Customer and will not be refunded by Peter Jackson Pty Ltd. There are limited times when only the duty and GST can be refunded to you by the NZ Customs Service.


Find out more here: http://www.customs.govt.nz/features/internetshopping/Pages/Refunds-when-you-return-an-item.aspx.



Tracking Parcels

 

You can track your Standard, Express or International parcels via the Australia Post website. As a registered customer you will receive a tracking number in your dispatch confirmation email.

 

If your parcel hasn't arrived in the estimated time period, please refer to the Australia Post website to see if delivery of your parcel has been attempted. Peter Jackson Australia Pty. cannot accept responsibility for delays, damages or loss of order following handover to Australia Post.



  

Stock Availability

 

Our stock levels change frequently and there may be some garments only available online for a limited time.  If the size you are after is not available online, simply contact our Customer Service team (03 9415 6281) and they will do their best to track the right size down for you.

 

There may also be times where a garment purchased via our website is not available in our online warehouse when we come to dispatch. In this case we will do our best to source the garment from one of our stores and email you about this within one working day of your order.




 

 

Returns

  

If, for reasons of Change of Mind, Faulty Product, or Incorrect Sizing, you would like to return your purchase to us, we would be more than happy to offer you an exchange or refund in accordance with the ACCC's consumer guarentees. Please find the conditions for Returns below:


• The products are unworn/unused and in resellable condition;


• There are no alternations or modifications to the garment;


• Original packaging is in original condition;


• The products have been in your possession for no longer than 30 days or what has been deemed a reasonable possession period. (therefore eliminating any transit time). 


Before a refund or exchange can be granted, all items will require an inspection from either a store manager or the Peter Jackson Head Office Team. We reserve the right to refuse a return if the above has not been adhered to. 



 

In-store refunds and exchanges

 

If you have purchased your garment online, you can choose to return or exchange your garment to any one of our stores (excluding DFO, Harbor Town and outlet stores). For exchanges, please contact your local Peter Jackson store to ensure it has the right garment available. 

 

Refunds are always performed using the method of payment. If you choose to return the garment in-store, please make sure you have your credit card that you made the online purchase with and that the card holder is present at the time of the return. This will enable the staff member to process the return/exchange for you. You will also need to take a printout of your Order Confirmation which is emailed to you at the time of online purchase, and your Delivery Docket which is included in your package. If you can’t print your Order Confirmation email you must bring along: a form of ID, the Delivery Docket and display their Order Confirmation email on a mobile device. If you no longer have your order confirmation, please be sure to provide a proof of purchase.

 

In-store return & exchange policies apply. All conditions above are in addition to your statutory rights.




Online refunds and exchanges

 

If you have purchased your garment online, you can choose to return or exchange all or individual purchases by mailing them to our head office, 426 Johnston St, Abbotsford, VIC 3067. Online returns must be adherent to our Returns Policy and be accompanied by your confirmation email, or, if not possible, a proof of purchase. Please also include a note with the reason for your return, detailing whether you are seeking an exchange or refund.

 

A refund or exchange will be processed once the item is received and inspected at our head office. Once received and assessed, a customer service representative will contact you via email to inform you of the pending refund or expected duration of the exchange.

 

Refunds are always performed using the method of payment and will be returned into the account used for Online Check Out.

 

Return & exchange policies apply. Peter Jackson Australia Pty. reserves the right to not accept responsibility for mailing costs incurred for returns or exchanges to our Head Office, 426 Johnston St, Abbotsford, VIC 3067. All conditions above are in addition to your statutory rights.




Outlet Store Refunds and Exchange


If you have purchased your garment at one of our Outlet Stores, refunds or exchanges can only be processed across our Outlet Store network.

 

Peter Jackson will exchange or refund an item if faulty and proof of purchase can be provided. Change of Mind is only accepted for exchange or store credit and redeemable within 14 days of purchase. Returns must be adherent to our Returns Policy and be accompanied by a receipt or proof of purchase, and must be unworn and returned in original condition.

 

Refunds are always performed using the method of payment. If you choose to return the garment in-store, please make sure you have your credit card that you made the online purchase with and that the card holder is present at the time of the return. This will enable the staff member to process the return/exchange for you.

 

In-store return & exchange policies apply. All conditions above are in addition to your statutory rights.



Accessories In-Store and Online Returns


As we are not able to determine wear on accessories, an exchange or refund can only granted in instances of damaged on arrival. If you receive an item that is DOA, please contact sales@peterjackson.com or info@peterjacksons.com as soon as possible.



Returns to New Zealand

 

For returns from New Zealand, orders will need to be sent back to the Peter Jackson Head office in Melbourne Australia.

 

New Zealand exchanges will be charged a re-shipping fee of AU$30.00 to have the new goods shipped back to you. We will send you an invoice prior to shipping the order.

 

To send your order back to us, simply take the following steps:


• Fill in the return form that came with your order and include it in the return parcel.


• Bag or box your items with either packaging paper or a shipping bag


• Address your parcel to: Peter Jackson Online Returns: 426 Johnston St Abbotsford: VIC: 3067


• Drop the parcel at your nearest post office. We ask that you cover the cost of the return.


• Once we have received your return parcel we will be in touch with an update on the return process.

x

What countries does Peter Jackson ship to?

We currently deliver to Australia with free standard shipping. Express post is available upon request at an additional cost.Shipping to New Zealand is available for $30 with the shipping payment arranged post transaction.

For international shipping please contact us at sales@peterjacksons.com.

How long does it take to ship my goods once purchased?

Orders can take between 3 – 5 business days to be dispatched. All orders are dispatched from our head office in Melbourne.

How do I return or exchange an item?

If your Peter Jackson purchase does not meet your expectations, you can return the item in its original and unused condition, with tags attached, within 30 days of purchase.

Returns and exchanges must be sent to our head office in order to be processed. Please ensure the garments are packed properly to prevent damage as they are your responsibility until they arrive at our office.

Our returns/exchange address is:

426 Johnston Street,
Abbotsford
Melbourne 3000

It is recommended that you use a postal service that insures you for the value of the items you are returning or alternatively obtain proof of posting.

Further information on the return process will also be provided in your order.

Once approved, returns take 2 - 4 business days to process.

Are Peter Jackson gift cards valid online?

You can redeem our physical & e-gift cards online and at any Peter Jackson store Australia wide.

How long do I have to use my Peter Jackson gift card?

Your Peter Jackson gift card is valid for 12 months from the date of purchase.

Do you offer personal tailoring to online purchases?

We unfortunately cannot alter your online purchases before shipping them. However, to guarantee the perfect fit for you, we recommend bringing your garments to a Peter Jackson store so we may advise you on the recommended alterations.

What are the payment methods Peter Jackson accepts?

We accept VISA, MasterCard, Amex and PayPal.

How can I resolve a problem with my order?

Please contact us online at sales@peterjacksons.com or by phone on 9415 6281 between 9 - 5pm Monday to Friday with any enquiries you may have and we’ll endeavour to get back to you as soon as possible.

We are closed on weekends.

Please ensure to include your order number when enquiring about an online order.

How can I join the Peter Jackson team?

Please find all information pertaining to starting a career with Peter Jacksons here.

What’s the difference between Orange Label & Black Label?

Black Label garments are loosely tapered with a classic cut. Orange label garments are slim structured with a contemporary cut.

For further information on our labels click here.

How do I find out my suit size?

When it comes to measuring yourself for a suit please measure:
  • Your over-arm shoulder width from shoulder to shoulder.
  • Your chest (run the tape measure around your body, underneath your arms)
  • Measure your waist (where your pants normally sit)
  • Measure your outseam (the outer-most leg of your pants, trailing down from your hip to your ankle)
  • Measure your inseam (run the tape measure down the inside of the leg to a point near the middle of your foot)

If you’re still unsure about your measurements, please feel free head into one of our stores to get your measurements taken.

Short, Regular & Long Suits Explained.

Our coat and pant length is based on height.
  • A short is generally used on people under 170cm, with sleeves up to 32 in.
  • A regular is generally for people between 172cm and 180cm, with sleeves of 32-33 in.
  • A long is generally for people between 182cm and 187cm, with sleeves of 34-36 in.
x

We’d love to hear from you

Our aim is to achieve 100% customer satisfaction and to do so we need and value your feedback.

Should you have a question which is not covered on the website please contact us by phone or email.

Peter Jackson Head Office

426 Johnston Street

Abbotsford, VIC 3067

Phone (03) 9415 6281

Email info@peterjacksons.com

Send us a message

What countries does Peter Jackson ship to?

We currently deliver to Australia with free standard shipping. Express post is available upon request at an additional cost.Shipping to New Zealand is available for $30 with the shipping payment arranged post transaction.

For international shipping please contact us at sales@peterjacksons.com.

How long does it take to ship my goods once purchased?

Orders can take between 3 – 5 business days to be dispatched. All orders are dispatched from our head office in Melbourne.

How do I return or exchange an item?

If your Peter Jackson purchase does not meet your expectations, you can return the item in its original and unused condition, with tags attached, within 30 days of purchase.

Returns and exchanges must be sent to our head office in order to be processed. Please ensure the garments are packed properly to prevent damage as they are your responsibility until they arrive at our office.

Our returns/exchange address is:

426 Johnston Street,
Abbotsford
Melbourne 3000

It is recommended that you use a postal service that insures you for the value of the items you are returning or alternatively obtain proof of posting.

Further information on the return process will also be provided in your order.

Once approved, returns take 2 - 4 business days to process.

Are Peter Jackson gift cards valid online?

You can redeem our physical & e-gift cards online and at any Peter Jackson store Australia wide.

How long do I have to use my Peter Jackson gift card?

Your Peter Jackson gift card is valid for 12 months from the date of purchase.

Do you offer personal tailoring to online purchases?

We unfortunately cannot alter your online purchases before shipping them. However, to guarantee the perfect fit for you, we recommend bringing your garments to a Peter Jackson store so we may advise you on the recommended alterations.

What are the payment methods Peter Jackson accepts?

We accept VISA, MasterCard, Amex and PayPal.

How can I resolve a problem with my order?

Please contact us online at sales@peterjacksons.com or by phone on 9415 6281 between 9 - 5pm Monday to Friday with any enquiries you may have and we’ll endeavour to get back to you as soon as possible.

We are closed on weekends.

Please ensure to include your order number when enquiring about an online order.

How can I join the Peter Jackson team?

Please find all information pertaining to starting a career with Peter Jacksons here.

What’s the difference between Orange Label & Black Label?

Black Label garments are loosely tapered with a classic cut. Orange label garments are slim structured with a contemporary cut.

For further information on our labels click here.

How do I find out my suit size?

When it comes to measuring yourself for a suit please measure:
  • Your over-arm shoulder width from shoulder to shoulder.
  • Your chest (run the tape measure around your body, underneath your arms)
  • Measure your waist (where your pants normally sit)
  • Measure your outseam (the outer-most leg of your pants, trailing down from your hip to your ankle)
  • Measure your inseam (run the tape measure down the inside of the leg to a point near the middle of your foot)

If you’re still unsure about your measurements, please feel free head into one of our stores to get your measurements taken.

Short, Regular & Long Suits Explained.

Our coat and pant length is based on height.
  • A short is generally used on people under 170cm, with sleeves up to 32 in.
  • A regular is generally for people between 172cm and 180cm, with sleeves of 32-33 in.
  • A long is generally for people between 182cm and 187cm, with sleeves of 34-36 in.

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