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KEEPING YOU INFORMED

Victoria Stage 4 Restrictions Update:

All of our stores throughout Victoria are temporarily closed in compliance with newly implemented Stage 4 restrictions. The rest of our stores throughout Australia are still open as per normal trading hours and are subject to their respective state’s restrictions.

Head Office Opening Hours:

Our head-office hours have been reduced to:
Monday to Friday 10:00 am - 4:00 pm

Any customer in-store collection requests, fittings or online order follow-ups, will need to be made during these hours and will be subject to all current restrictions.

Online Orders Dispatch:

Please be aware there are some minor delays in the dispatch of online orders. Our ability to source products is limited during this time.

Alteration & Lay-buy pick-ups:

If you call Head-Office on (03) 9415 6281 we will organise a call-back service from the store manager to make a time to meet you at the respective store.

Alternatively, if you e-mail nick@peterjacksons.com you can have a call-back and time arranged to collect your stock.

CONCERNED ABOUT GETTING YOUR PURCHASE?

  • Alteration & Lay-buy pick-ups:

    Alteration & Lay-buy pick-ups

    If you call Head-Office on (03) 9415 6281 we will organise a call-back service from the store manager to make a time to meet you at the respective store.

    Alternatively, if you e-mail nick@peterjacksons.com you can have a call-back and time arranged to collect your stock.

  • Personalised around-the-clock in-store fittings:

    Personalised around-the-clock in-store fittings

    If you would like to arrange an in-store fitting, simply call or e-mail and we can arrange our store manager to meet you at your nearest store. There is no additional charge involved for this service.

  • Exchanges:

    Exchanges

    To exchange your stock for the right size or a different style, you can post your goods to:

    Peter Jackson Australia
    426 Johnston Street
    Abbotsford, 3067, Victoria

    We anticipate small delays due to the reduced nature of our team.

  • Online orders:

    Online orders

    We will keep processing online orders as usual. However, we do expect small delays due to the nature of sourcing the stock. We have also implemented contactless delivery, so there's no need to sign for anything. Auspost will drop your order right at your front door.